Cancellation policy
Subscription Policy
The Noble Ritual subscription exists to do one thing: make sure you never run out mid week. It is not a lock in, and it is not a contract.
How billing works
- Your subscription renews once a month, on the same date you first ordered.
- You are charged the subscription price shown on the product page at the time you sign up.
- Each renewal ships a fresh 30 serving bag. Accessories included with a first order are a one time welcome item and are not resent each month.
- We email you before every renewal so a charge is never a surprise.
Cancelling, pausing, and skipping
You can cancel at any time, for any reason, with no fee and no phone call. Use the manage subscription link in any subscription email, or email contact@nobleritual.com and we will do it for you.
Changes take effect on the next renewal. To be safe, make the change at least 24 hours before your renewal date.
You can also pause for a month or skip a single delivery instead of cancelling outright, if you simply have too much on the shelf.
If a renewal charges when you did not want it
Email us. If the order has not shipped, we cancel and refund it. If it has already shipped, we refund it and you keep the bag. We do not argue about this.
Price changes
If we ever change the price of an active subscription, we will email you at least 14 days before the new price applies, and you can cancel before it takes effect at no cost. We will never change the price of a renewal without telling you first.
Failed payments
If a card is declined, we will retry a small number of times over the following week and email you. If payment still fails, the subscription pauses rather than being cancelled, so you can resume without signing up again.
Shipping and refunds
Subscription orders ship free and follow the same timings as any other order. See our Shipping Policy. Every subscription order is covered by the Noble Ritual 30-Day Quality Guarantee in our Refund Policy.
Questions
Email contact@nobleritual.com.
