Shipping policy

Shipping Policy

Every Noble Ritual order ships free, with tracking, and with no minimum spend.

How long delivery takes

Most orders arrive 8 to 12 days after you place them. That window is the whole journey, from the moment you check out to the moment the parcel reaches your door. It already includes the time our fulfilment partner needs to pick and pack, so there is nothing to add on top of it.

We would rather tell you 8 to 12 days and be early than promise two days and be wrong. If your order is going to fall outside that window, we will email you before you have to ask.

Where orders ship from

Noble Ritual is a small operation. We do not run our own warehouse. Orders are packed and dispatched by our overseas fulfilment partner, which is how we keep shipping free on a single bag. Parcels clear customs as ordinary consumer goods.

Tracking

You will receive a tracking link by email within 72 hours of ordering. Tracking can take a further day or two to show its first scan, which is normal and is not a sign that anything is wrong. If you have no tracking number after 72 hours, email contact@nobleritual.com and we will chase it.

If your order is late

If your parcel has not arrived within 5 days of the end of the estimated window, contact us. We will reship your order at no cost to you. A refund is given only if a reship is not possible, at our discretion. You will not be asked to wait indefinitely, and you will not be asked to fight the carrier on our behalf.

Lost, stuck, or undelivered parcels

If tracking stops moving for more than 10 days, treat the parcel as lost and contact us. We will reship it at no cost to you. A refund is given only if a reship is not possible, at our discretion.

If a parcel is returned to sender because the address was incomplete or nobody could receive it, we will contact you to arrange a reshipment. Reshipment to a corrected address is free the first time.

Duties and taxes

Prices shown at checkout are what you pay us. Depending on your country, your local customs authority may charge import duty or tax on delivery. Those charges are set by your government, not by us, and we cannot waive or refund them.

Address changes

We can change a shipping address if you email us within 24 hours of ordering, before the parcel is dispatched. After dispatch, the address is fixed.

Questions

Email contact@nobleritual.com. We answer every message.